MyWilloughby Terms of Use
Welcome to Willoughby City Council’s MyWilloughby customer portal.
While you may use our MyWilloughby customer portal as a guest or as a registered user, some services are only available to registered users.
We try to make our website and MyWilloughby customer portal accessible and accurate at all times. However, Council cannot guarantee:
- that any services will be available at any time for your use, or that there will be continuous or uninterrupted access to this website or portal;
- that the website, any files or software downloaded from the website, the portal or the website server, will be free from computer viruses, spyware or malware;
- that the functions contained in any software contained on this website or portal will operate uninterrupted or are error-free; or
- that errors and defects in this website or portal will be corrected.
Council reserves the right to cancel, change or suspend any or all online services at any time, without notice.
Council is not responsible for any costs, loss or damage that may result from you using this Council’s website or portal, or from it being unavailable, or from your inability to use either or both.
By using Council’s website or customer portal, you agree not to impersonate any other person or entity, or use false or misleading information in connection with your use of the website or customer portal.
By using Council’s website and/or customer portal, you agree to the above, and the full terms of use available on Council’s website.
Willoughby City Council respects your privacy. Any personal information we collect from you will be handled in accordance with the Privacy & Personal Information Protection Act 1998 (the Act). View Council's full Privacy Statement available on Council’s website.